GDPR Information

General Data Protection Regulation Compliance

Our Commitment to Data Protection

verdant-birch.tech is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page explains your rights under GDPR and how we handle your information.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you provide explicit consent for specific processing activities (e.g., marketing communications)
  • Contract: When processing is necessary to fulfill our contractual obligations to you (e.g., delivering educational programs)
  • Legitimate Interests: When processing serves our legitimate business interests while respecting your rights (e.g., improving our services, fraud prevention)
  • Legal Obligation: When processing is required by law

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request confirmation of whether we process your personal data and to receive a copy of that data. We will provide this information in a structured, commonly used, and machine-readable format.

Right to Rectification

You have the right to request correction of inaccurate personal data and completion of incomplete data.

Right to Erasure (Right to be Forgotten)

You have the right to request deletion of your personal data under certain circumstances, including:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we have compelling legitimate grounds.

Right to Withdraw Consent

Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority if you believe our processing of your personal data violates GDPR.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Subject Line: GDPR Request

Please include:

  • Your full name and email address
  • Clear description of the right you wish to exercise
  • Any relevant details to help us locate your information
  • Proof of identity (to protect your data from unauthorized access)

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any extension.

Data Protection Officer

For questions about our data protection practices or to contact our Data Protection Officer, please email:

[email protected]

International Data Transfers

When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Adequacy decisions recognizing equivalent data protection
  • Binding Corporate Rules

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects you. All significant decisions regarding our services involve human review.

Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Active program participants: duration of enrollment plus 3 years for educational records
  • Marketing contacts: until consent is withdrawn
  • Inquiry data: 2 years from last contact
  • Financial records: 7 years (legal requirement)

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data immediately.

Updates to GDPR Practices

We regularly review our data protection practices to ensure ongoing compliance with GDPR. Any changes will be reflected in our Privacy Policy and communicated to affected individuals when required.

Contact Information

For GDPR-related inquiries or to exercise your rights:

verdant-birch.tech
Email: [email protected]
Address: 427 Bloor Street West, Toronto, Ontario M5S 1X7, Canada